CERT180 Privacy Policy

Buzzard Bay Industries, LLC ("Company," "we," "us," or "our") operates CERT180 and the website at www.cert180.com.

This Privacy Policy explains how we collect, use, and handle information provided by visitors to our public website and individuals who contact us about CERT180.

It applies to the public marketing website and related business communications. Information processed through the CERT180 software platform on behalf of customer agencies is addressed separately under the applicable customer agreements.

Information you provide: When you request a demonstration or contact us, we may collect your name, agency or organization, job title, work email address, telephone number, approximate agency size, and information included in your message.

Technical information: When you visit the website, our hosting and service providers may process information such as IP addresses, requested pages, browser and device information, timestamps, referral information, and diagnostic or security logs.

Website analytics: We use Vercel Web Analytics to understand website traffic and performance. Its standard implementation provides aggregated website usage information without using analytics cookies.

Browser preferences: Our website uses browser local storage to remember your selected display theme.

We use information collected through the website to:

• Respond to demonstration requests and inquiries.
• Provide information about CERT180.
• Communicate with prospective and existing customers.
• Operate, maintain, secure, and improve our website.
• Evaluate aggregate website usage and performance.
• Maintain appropriate business records.
• Comply with applicable legal obligations.

Submitting a demo request does not automatically enroll you in a promotional mailing list.

We use service providers to operate the website and handle business communications, including:

• Vercel: Website hosting, infrastructure, and analytics.
• Resend: Sending demo-request email notifications.
• Microsoft 365/Outlook: Receiving and managing business email.

These providers may handle information as necessary to perform their services.

We do not sell information submitted through our demo-request form or use it for targeted advertising.

We may disclose information when required by law, valid legal process, or reasonably necessary to protect our services, business, or legal rights.

The website uses browser local storage for display preferences and uses Vercel Web Analytics for aggregate traffic measurement.

Vercel Web Analytics does not use analytics cookies in its standard implementation. Hosting, security, and other service providers may use additional technical mechanisms necessary to provide their services.

Visitors can manage cookies and browser storage through their browser settings.

We use reasonable administrative and technical safeguards appropriate to the information handled through our public website.

No method of internet transmission or electronic storage is completely secure.

Visitors should not submit passwords, investigative information, criminal justice information, sensitive personnel records, or other restricted information through the public inquiry form.

We retain inquiries and business communications for as long as reasonably necessary to respond to requests, manage business relationships, maintain records, and fulfill applicable legal obligations.

Hosting logs, analytics information, email-provider records, and backups may have different retention periods.

We delete or otherwise handle information when it is no longer reasonably needed, subject to applicable legal and operational requirements.

You may contact us to ask about information you have provided, request a correction, or request deletion.

We will consider requests in accordance with applicable law and legitimate recordkeeping requirements.

Requests concerning agency-controlled records maintained in the CERT180 software platform should ordinarily be directed to the relevant agency administrator.

CERT180 provides administrative software supporting law-enforcement training records, certification monitoring, and related functions.

Customer agency information is handled separately from public website inquiries. Applicable customer agreements govern authorized processing, access, retention, and related obligations.

The public demo-request form is not intended to receive confidential or regulated agency records.

The website is intended for professional and business audiences and is not directed to children.

Anyone concerned that a child has submitted personal information may contact us for review.

We may update this Privacy Policy as our business practices, website, or applicable requirements change.

Updates will be reflected on this page with a revised effective date. Additional notice will be provided where required by law.

Buzzard Bay Industries, LLC
CERT180
North Carolina, United States

Email: sales@cert180.com
Fax: 252-591-5377
Website: www.cert180.com